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FilmStar runs under Vista/Win 7, but some adjustments may be required.
We suggest that you turn off UAC (User Account Control) during installation.
MEASURE versions which directly control the serial port (Mpe983, Mh3410) work
with 64-bit Windows. Mpe19AX requires 32-bit
Windows. Contact FTG for further information regarding compatibility with 64-bit
Windows.
To disable UAC, from Control Panel select
User Accounts and locate the Turn User Account Control... link. Clear the UAC
checkbox and reboot. Disabling UAC gets rid of annoying 'Windows needs your
permission to continue' dialogs. On the other hand, you (or your IT department)
might not want to disable the feature.
More about disabling UAC:
Vista,
Windows 7
1. POSSIBLE MESSAGE... In
reponse to This program might not have installed correctly we found no
problem after clicking This program installed correctly.
2. LIKELY PROBLEM...If you get an 'Unexpected error; quitting' message box when attempting to run FilmStar, you
can disable UAC (User Account Control) or right click the
link and select 'Run as administrator'. Then select Allow. The next time
the program will run normally.
3. UNLIKELY PROBLEM...The USB
Security Module driver was not installed, probably because UAC was not disabled.
In that case disable UAC and install again. Contact us if that fails.
4. UNIMPORTANT PROBLEM...Vista/Win
7 omit
the WinHlp32.exe viewer for *.hlp help files. This is no problem because FilmStar
uses HTML help. There is one place, however, where WinHlp32 is accessed:
pressing the '?' icon in the BASIC UserDialog editor. You will probably never do
this, but just in case here is what happens: On accessing WinHlp32 for the
first time you arrive at a
Microsoft site informing you that the help is obsolete, but they'll let you view
it anyway. We've uploaded Microsoft's help installers for your
convenience:
32-bit help installer,
64-bit help installer for newer computers. If you download from the Microsoft site, note that
'64' indicates the 64-bit installer and '86' the 32-bit installer.
| 5.
REMOTE ACCESS...The HASP security key is not recognized when FilmStar is installed on a Windows 7 host
and accessed remotely via
Windows Remote Desktop (WRD). This relates to security features in
Windows 7 and is not considered to be a bug.
While FilmStar programs continue to
run if already running when accessed by WRD, they cannot be closed and
re-opened. As a workaround, FTG recommends
GoToMyPC.
WRD will work if the Windows 7 host is
in
Virtual XP mode. This is somewhat complex as FilmStar must be
separately installed. Windows 7 Professional or Ultimate is required.
Fortunately XP design files can be shared with the native
Windows 7 installation. Assuming that data are stored on the hard drive
of the host computer, one only needs to change
C:\Winfilm to \\tsclient\C\Winfilm
in File...Configuration...Directories. BASIC macro file
names need to be changed as well, etc.
File sharing requires that Integration Features
are enabled in the XP Tools menu. If the HASP key is still not
recognized, you probably need to click Attach in the USB
pull-down as shown below. |
Option 1 GoToMyPC
Option 2 Virtual XP Mode |
While we think GoToMyPC is a superior solution
and well worth the modest license fee, XP Mode provides useful capabilities for
those who cannot install GoToMyPC.
5. Office 2010
compatibility |
